Note: This is Old Terms & Conditions of Gold24.in, The New Gold24.in do not Belongs to its previous any more.
- User is hereby authorised to use the website for lawful purposes or the purposes as mentioned under Gold24 general usage policies only;
- Any violation of the policy will lead to strict legal action against the User in terms of the policies and applicable laws;
- The prices and availability of the products offered on the Website are subject to change, without any notice or any consequential liability on Gold24;
- All offers on Products shall be for a limited period of time, as mentioned under the order specification. Gold24 may at its sole discretion modify, extend, update or withdraw the offers on products without prior notice to the users, but such modification will be intimated on the website or app;
- Gold24 may, at any time due to various reasons, including but not limited to technical errors, unavailability of stocks or for any other reasons whatsoever, cancel the orders placed by User(s). Gold24’s decision of cancellation of order shall be final, and Gold24 shall not be liable for such cancellation whatsoever. If the order is cancelled after the credit card has been charged, the said amount will be reversed back in User’s credit card account;
- Expected delivery time as mentioned on the website may vary than the usual time of delivery;
- Gold24 strives to provide accurate products, services and pricing information. If a product or service is listed at an incorrect price or with incorrect information due to an error in pricing or product or service information, Gold24 may, at its discretion, either contact User for instructions or cancel the User’s order, which will be notified about;
- Gold24 shall have the right to modify the price of a product or service any time, without any prior information;
- Gold24 may require additional verifications or information before accepting any order, for which Gold24 will contact the User;
- In case of requests for order cancellations, Gold24, at its sole discretion, reserves the right to accept or reject requests for order cancellations for any reason whatsoever, without being liable to show cause to the User. As part of usual business practice, if Gold24 receives a cancellation notice and the order has not been processed/ approved by Gold24, Gold24 shall cancel the order and refund the entire amount to User within a reasonable period of time;
- In case an order has already been processed, it is pertinent to note that Gold24 will not be able to cancel the same and under such circumstance, Gold24 shall have the full right to decide whether an order has been processed or not. User hereby agrees and undertakes that the decision taken by Gold24 is acceptable to User and User shall not create any dispute on the decision taken by Gold24 on cancellation;
- Under no circumstances Gold24’s liability shall exceed giving the User a replacement of the same product/ alternate product of the same value;
- These terms and conditions are subject to Indian laws and any dispute shall be subject to the jurisdiction of the courts in Mumbai (India) only and may be modified by Gold24 any time, for which Gold24 shall not be liable to notify the User(s).
Usage Conduct and User Warranties
- User is solely responsible for the conduct in the usage of the system on the Website and protection of the data. User warrants that the user has all rights, licenses, authorizations and consents required to use the service.
- User agrees to defend, indemnify, and hold Gold24 harmless, our employees, contractors, officers, directors, agents, parent, other affiliated companies, and suppliers/sellers, from all liabilities, claims, demands and expenses, including attorney’s fees, made by any third party that arise from or are related to (a) User’s access to the Website, (b) User’s use of the services, or (c) the violation of these Terms & Conditions by the User or any third party using User’s credentials of any intellectual property or another right of any person or entity. The foregoing indemnification obligation does not apply to liabilities, claims and expenses arising as a result of our own gross negligence or intentional misconduct.
- The service, including any software that forms part of the service, is made available to the User, User’s company, and/or staff only for personal use or internal business purposes, and such use must comply with all applicable laws, rules and regulations, including without limitation privacy laws. It must not infringe or violate third party rights.
- Certain services or User purchases may be limited to a number/class of users who may use the service. As a matter of ethics and goodwill, User must make it a point not to allow any additional users to avail such services.
- Gold24 has the right to keep track of the use of the service, at its own cost and upon giving reasonable notice to the User, to determine whether the use is by these Terms & Conditions and any other terms that apply to the service. In case it comes to light that the User has exceeded the scope of use permitted, Gold24 may require the user to pay an additional service fee for such use immediately.
- Gold24 may conduct unscheduled maintenance at times, but will earnestly try to do this outside normal business hours when possible. However, User acknowledges and agrees that the service may occasionally be unavailable during periods of planned or unscheduled maintenance.
- While Gold24 strives to provide accurate product and pricing information, it cannot confirm the fact that the price of a product is accurate in accordance to its present market value at the time any order is placed. If a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Gold24 shall have the right to refuse or cancel any orders placed for that product, at its sole discretion, unless the product has already been dispatched. If an item is mispriced, Gold24 at its sole discretion would either contact the User for instructions or cancel the order and notify the user of such cancellation. Unless the product ordered has been dispatched, any complimentary offer will not be deemed accepted and Gold24 will have the right to modify the price of the product and contact the user for further instructions using the e-mail address or the contact number provided at the time of registration, or cancel the order and notify you of such cancellation. In the event we accept any order, the same shall be debited to the user’s credit/debit card account and duly notified by email or the contact number, as the case may be. The payment may be processed before dispatch of the product. If Gold24 has to cancel the order after it has been processed, the said amount will be reversed back to the relevant user’s credit/debit card account.
Gold24 value the privacy of information pertaining to its associates. Gold24 will enable a User to communicate privacy concerns to Gold24 and that Gold24 will respond to them appropriately. Gold24 does not disclose any personal information to advertisers and for other marketing and promotional purposes that could be used to personally identify a User, such as a User’s password, credit card number and bank account number.
User agrees, understands and confirms that the credit/debit card details or other financial details provided, for availing of services on the Website will be correct and accurate, and User shall not use the credit /debit card or financial facility which is not lawfully owned/obtained by the User. The user also understands that any financial information submitted by the User is directly received by Gold24’s acquiring bank and not taken by Gold24 directly. Gold24 will not be liable for any credit/debit card fraud. The liability for the use of a card fraudulently will be on the User and the onus to ‘prove otherwise’ shall be exclusively on User. Gold24 and its associated acquiring bank or financial institutions reserve the right to recover the cost of goods, collection charges and lawyers fees from persons using the Website fraudulently, initiate legal proceedings against such persons for fraudulent use of the Website and any other unlawful acts or acts or omissions in breach of these terms and conditions in accordance with applicable laws.
Gold24 may terminate and/or suspend your registration immediately, without notice, if there has been a violation of these Terms & Conditions or other policies and terms posted on the Website by the User or by someone using your credentials. Gold24 may also cancel or suspend your registration for any other reason, including inactivity for an extended period, but will attempt to notify you in advance of such cancellation or suspension. Gold24 shall not be liable to the User or any third party for any termination of User’s access to the Website and/or the services. Further, User agrees not to attempt to use the Website and/or the services after any such deletion, deactivation or termination.
Limitation of Liability
User will be solely responsible for any damage that occurs to the user resulting from the use of the service.
If there is any loss or damage to user’s data, the sole and exclusive remedy will be, Gold24 using reasonable commercial endeavours to restore the lost or damaged data from the latest back-up of such data maintained by Gold24.
In no event shall Gold24 be liable for any indirect, special, incidental, consequential or punitive damages, loss of use, loss of profits, revenue, interest or business or loss or corruption of data, whether in action in contract, tort, equity or otherwise in connection with the Service or any other service provided by Gold24.
Electronic Contracting and Notices
User’s affirmative act of using this Website, and/or registering for the Website constitutes the user’s electronic signature to these Terms & Conditions and also user’s consent to enter into agreements with Gold24 electronically.
These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles. Disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Mumbai, India.